Fieldwork Recruiter
Message House is an award-winning research consultancy that solves complex problems to make communications better. We are experts in message testing and narrative development, and pride ourselves in turning smart insights into actionable advice - whether it’s helping clients to develop a new campaign, to understand their brand and audiences better, or to respond effectively to a reputation challenge in the media. You will definitely be familiar with many of our clients, we’ve worked with brands such as Sky, LEGO Foundation, Microsoft and the National Trust.
Message House has recently celebrated its 10-year anniversary, during which time our team has conducted research across 35 countries using both quantitative and qualitative methodologies, including focus groups, surveys and in-depth interviews. We pride ourselves on our ability to speak with diverse and hard-to-reach elite audiences.
We are now looking for a proactive and highly organised individual to join our team as a Fieldwork Recruiter and help us to engage with senior stakeholders around the world to facilitate their participation in our focus groups and research interviews.
The role
The Fieldwork Recruiter will manage the process of recruiting high quality respondents from beginning to end, ensuring that best practice is upheld at all times. You will be working closely alongside the client project teams throughout, taking responsibility for how we identify, approach and manage potential respondents in a professional and efficient manner. Some key responsibilities include -
Planning the fieldwork recruitment process, such as drafting communications, screening questions and setting up important documents like privacy or payment forms
Managing the process of identifying sufficient high-quality respondents to invite to participate in research
Approaching and managing potential respondents by being their first point of contact answering any questions and confirming their willingness to take part
Scheduling screening calls, focus groups and interviews in the diary with respondents, moderators and the client project teams
Monitoring and communicating progress of the fieldwork recruitment throughout
Managing Message House’s GDPR requirements diligently
You will develop a deep understanding of how to identify, communicate and recruit high quality respondents, constantly looking for ways to improve the effectiveness of how we do it. You will also be responsible for identifying and implementing learnings across the whole process, as well as training and supporting the client project teams in best practice.
You will learn quickly, be trained and supported by a close-knit and collaborative team and work directly with the senior leadership, providing you with excellent opportunities to develop new skills.
What we’re looking for
We are looking for a passionate, hard-working, and self-motivated individual. A love of problem-solving and asking ‘what if’ is essential! This is a big area of growth for Message House and so would suit someone who wants to be a driving force behind our work and will help us grow this over time.
At Message House, we never settle for ‘good enough’ – we deliver the highest quality of work in an often fast-paced environment. The successful candidates will therefore need a willingness to work flexibly and adapt quickly, whilst maintaining excellent attention to detail.
A successful Fieldwork Recruiter will need to have -
An understanding of how to manage senior stakeholders effectively
Strong verbal and written communication skills
Experience in following and executing effective processes
The ability to coordinate and manage multiple projects simultaneously
Strong organisational skills and attention to detail
The ability to think critically about learnings and how to implement them
We are looking for candidates with relevant experience and skills, however it is not essential that this needs to be in a related field. Full training and mentoring will be provided to successful applicants to help you continue to progress in the role and your career, however, we do expect you to be a proactive self-starter, who can quickly adapt to Message House’s way of working.
What we can offer you
We can offer you a varied and challenging role in a growing company with opportunities for quick progression. Since Message House began in 2013, we have gone from 1 person to a team of 20, and this role will provide the chance to be part of our continued development as we look to grow the company further.
At Message House, we are people first. We are a friendly and thoughtful group of individuals. We regularly organise social activities as a team, whether it be our relaxed weekly tea and cake get together, Christmas and summer parties, or our monthly social activities - there will be ample opportunity to get to know everyone and quickly become a fully-fledged member of the team.
The salary on offer is between £28,500 - £34,000 (depending on experience) plus a wide range of additional benefits:
Annual leave of 22 paid days leave, in addition to bank holidays and paid time off between Christmas and New Year (rising to 23 paid days after 2 years and 25 days after 5 years)
A bonus paid day off for your birthday
Automatic entry to the company bonus scheme
A pension scheme with a 5% employer contribution
Significant training and opportunities for development
Twice yearly volunteering days
Regular social activities
Interest-free annual rail ticket loan
The role is based in our Berkhamsted office (HP4). Our office is an 8-minute walk from Berkhamsted station, which is on the Milton Keynes Central – London Euston Northwestern train line. Currently we are all working from the office on Monday, Tuesday and Thursday, and working from home on Wednesday and Friday. The ability to work from our office is essential. The successful candidate must, by the start of the employment, have permission to work in the UK.
Interested?
You can find out more at www.message-house.co.uk and https://www.linkedin.com/company/message-house/
If you’d like to apply, please send a 1-page covering letter, covering the following points, together with a CV to recruitment@message-house.co.uk.
Your relevant experience and skills for this role
Your interest in working in a research and communications agency
Your interest in working for Message House specifically
Closing date for applications is 2 May 2024. Initial interviews will be conducted over the phone or Teams with final interviews in person at our office in Berkhamsted. The start date is flexible for the right candidate.
